All posts tagged: Customer loyalty program

Aeroplan Transforms Program – Listens To Customers

Aeroplan Transforms Program to Deliver Outstanding Loyalty Experience MONTREAL, June 27, 2013 /CNW Telbec/ – Aeroplan, Canada’s premier coalition loyalty program, announced today groundbreaking enhancements to the program that will be implemented on January 1, 2014, including: The launch of Distinction, a new tiered recognition program that rewards top accumulating members, earned across all coalition partners, with preferential mileage levels for redemption, bonus mile offers and exclusive privileges; New Market Fare Flight Rewards to replace ClassicPlus Flight Rewards, offering significantly improved value, with all members having access to mileage levels reduced by up to 20%, and Distinction members enjoying reductions of up to 50%; and The Cancellation of the seven-year mileage redemption policy, with Aeroplan Miles no longer expiring for members active in the program each year. “The enhancements we’re announcing today are the most significant changes we’ve made in the Aeroplan program’s history,” said Vince Timpano, President and Chief Executive Officer, Canada, Aimia.  “2014 will mark a new era for Aeroplan as we take the program to a whole new level, providing members with …